General terms and conditions
1st provider
The provider and contractual partner when concluding contracts for services is the person named below (hereinafter: “provider”):
Dirk Dams
Clos Saint Léonard 20
B – 4840 Welkenraedt
Phone: +32 (0) 471 60 19 94
E-Mail: info@didaco-srl.com
VAT identification number: BE1064.102.714
Registration court/commercial register: Banque Carrefour des Entreprises – BCE
Represented by the Managing Director Dirk Dams.
2. Offer and conclusion of contract
During a personal consultation or an online presentation, the provider’s contractual product is presented in detail.
The business premises are the premises of the provider and the premises in which the contract is concluded in direct discussions with the managing director or an authorized representative.
4.Prices
Die im persönlichen Beratungsgespräch, in der Online-Präsentation oder auf dem Anmeldeformular oder der Internetpräsenz genannten Preise richten sich nach der Art des Kunden:
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Für Privatkunden (Verbraucher): Die Preise für das jeweilige Produkt (oder Paket) sind ausnahmslos Endpreise und enthalten jeweils die gesetzliche Mehrwertsteuer.
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Für Geschäftskunden (Unternehmen): Die Preise für das jeweilige Produkt (oder Paket) verstehen sich als Nettopreise. Die gesetzliche Mehrwertsteuer wird gesondert ausgewiesen und ist vom Geschäftskunden zusätzlich zu entrichten.
5. Disease
If a personal consultation is not possible due to illness of the provider or the customer, there is mutual understanding and the personal consultation will be postponed by mutual consent. The illness must be reported in writing (SMS, WhatsApp or email) at least 12 hours before the start of the personal consultation or, if possible, via the booking system by simultaneously postponing the personal consultation.
6. Live events and digital content
If a personal consultation or a live event of an event included in the respective product is not possible due to force majeure (pandemic situation), the provider is not obliged to carry it out. The provider reserves the right to reschedule an already set date for the event and/or to offer the event in a different format (e.g. as a live stream or by making a corresponding recording available) in the event of force majeure.
7. Right of withdrawal for consumers
1) Consumers have a statutory right of cancellation - with the exception of contracts concluded in business premises with the provider - about which separate information is provided. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.
2) The following applies to contracts for the provision of services: If the customer has expressly consented to the provider starting to provide the service before the expiry of the withdrawal period and, in the case of a contract concluded outside of business premises, the provider has transmitted this consent on a durable medium and the customer has confirmed his knowledge that his right of withdrawal expires upon full performance of the contract by the provider, the customer's right of withdrawal expires upon full provision of the service, provided that he is entitled to such a right of withdrawal.
3) The following applies to contracts for the provision of digital content not stored on a physical data carrier: The right of withdrawal expires if the provider has begun to fulfil the contract, the customer has expressly agreed that the provider may begin to fulfil the contract before the expiry of the withdrawal period, the customer has confirmed his knowledge that his right of withdrawal expires by his consent upon commencement of the contract fulfilment, and the above was recorded on the copy or in the confirmation of the contract and this was made available to the customer.
4) In the event of effective exercise of the right of withdrawal, the documents sent by the provider must be returned to the provider by the customer. The direct costs of returning the documents must be borne by the customer.
8. Exclusion of the right of withdrawal
1) Entrepreneurs have no right of withdrawal. “Entrepreneur” is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his or her commercial or independent professional activity.
2) The right of withdrawal is also excluded for contracts concluded with consumers in the business premises of the provider.
3) The provider reserves the right to grant entrepreneurs a right of withdrawal in individual cases and/or for selected events.
9. Payment methods
1) The customer can choose between the payment methods “direct debit”, “bank transfer” and “payment on invoice”.
2) The provider’s bank details will be made known to the customer after conclusion of the contract.
3) In individual cases, the provider reserves the right to offer payment via PayPal .
10. Installment payment
1) If payment by instalments is agreed between the provider and the customer, this shall apply subject to timely payment of the agreed instalments by the customer.
2) If the customer is more than 8 weeks late in paying an instalment and the provider has fulfilled its corresponding obligations and has unsuccessfully requested payment of the outstanding instalment(s) with a grace period of 2 weeks under threat of missed payment, the provider has the right to terminate the instalment payment agreement without notice and to make the (remaining) total amount immediately due.
11. Statutory liability for defects
The statutory provisions on liability for defects apply.
12. Access to the online member area
1) Access to the online member area corresponding to the product, if such an area is included in the ordered product, is personal and not transferable to third parties.
2) The customer is obliged to keep the access data secret and not to make it accessible to third parties. If the customer is concerned that a third party may have obtained the access data or otherwise gained access to the customer's member account, the customer must notify the provider of this immediately.
3) If the provider becomes aware that a customer has made his access data available to a third party, the provider reserves the right to block the customer's access. The customer will be informed of this immediately by email.
13. Contract Information
1) The contract language is English.
The contract text is not stored by the provider after the contract has been concluded and is not accessible to the customer. Upon request, the customer can obtain a document from the provider outlining the essential characteristics of the ordered product.
14. Applicable Law
Contracts concluded with entrepreneurs are subject to Belgian substantive law, excluding the UN Convention on Contracts for the International Sale of Goods.
15. Jurisdiction Agreement
In the event of disputes, the place of jurisdiction shall be the district in which the provider has its registered office.
Version 2025.11